When placing an order, customers pay DoorDash directly. promotions, namely higher compensation in peak times and rewards for challenges hosted by DoorDash (for instance delivering a certain amount of orders in a given time frame)Īs the operator of the platform, DoorDash also takes care of processing payments.base pay, which is determined by time worked, distance traveled, and desirability of the order.Instead, they only get paid whenever they fulfill a delivery.Ĭompensation is based on a multitude of factors, including: The process of food delivery is then executed by so-called Dashers, the company’s riders that it hires on a contractual basis.Īs contract workers, Dashers are not employees of DoorDash. In some instances, DoorDash will provide kitchen space for the restaurant to focus solely on preparing delivery food (a concept referred to as cloud or ghost kitchens). Instead, the company partners up with local restaurants and big food chains across the US and abroad to serve people in metropolitan areas. DoorDash does not prepare the food themselves.
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